General Information

FREE DELIVERY SERVICE ON ALL OUR PRODUCTS

The arbours and PVC rooms have FREE UK delivery included in the price and are delivered with a two man delivery service. The delivery can be placed in your back or front garden providing they don't have to go through the house.
Within 48 hours of placing your order, you will be notified by the delivery company of the day of delivery. The day before the arranged date, the driver will ring you to give you a time slot.

Delivery times: 7-10 working days.

Active Garden/Palmako log cabins are delivered within 3 weeks.
Delivery is FREE to England, Wales and Scotland, except for remote areas in Scotland which will have a surcharge.

Items chosen off the catalogue will be delivered within 21 days.

For full terms and conditions, click here.

Q - Are your cabins treated?

A - No, the cabins need to be treated shortly after you receive them, with a timber treatment to preserve the wood. Products can be purchased in DIY stores.

Q- What site preparation is needed to install the cabins?
A- A flat, level and well drained surface is needed, and we recommend a concrete base. For smaller cabins flagstones can be used.
The buildings come with instructions on how to prepare the ground.

Q- Are the cabins difficult to assemble?
A- The cabins are designed as a DIY project, but due to large or heavy items, two people are needed, with DIY tools. We can supply installation service through our recommended contractors. Please call us for a quote.

Q- Do we need planning permission to install log cabins in our garden?
A- Always check with your local authority, but here are some guidelines:

Planning Permission

Rules governing outbuildings apply to sheds, greenhouses and garages as well as other ancillary garden buildings such as swimming pools, ponds, sauna cabins, kennels, enclosures (including tennis courts) and many other kinds of structure for a purpose incidental to the enjoyment of the dwellinghouse.

Other rules relate to the installation of a satellite dish, the erection of a new dwelling or the erection or provision of fuel storage tanks.

Under new regulations that came into effect on 1 October 2008 outbuildings are considered to be permitted development, not needing planning permission, subject to the following limits and conditions:

* No outbuilding on land forward of a wall forming the principal elevation.
* Outbuildings and garages to be single storey with maximum eaves height of 2.5 metres and maximum overall height of four metres with a dual pitched roof or three metres for any other roof.
* Maximum height of 2.5 metres in the case of a building, enclosure or container within two metres of a boundary of the curtilage of the dwellinghouse.
* No verandas, balconies or raised platforms.
* No more than half the area of land around the "original house"* would be covered by additions or other buildings.
* In National Parks, the Broads, Areas of Outstanding Natural Beauty and World Heritage Sites the maximum area to be covered by buildings, enclosures, containers and pools more than 20 metres from house to be limited to 10 square metres.
* On designated land* buildings, enclosures, containers and pools at the side of properties will require planning permission.
* Within the curtilage of listed buildings any outbuilding will require planning permission.

*The term "original house" means the house as it was first built or as it stood on 1 July 1948 (if it was built before that date). Although you may not have built an extension to the house, a previous owner may have done so.

*Designated land includes national parks and the Broads, Areas of Outstanding Natural Beauty, conservation areas and World Heritage Sites.

Please note: the permitted development allowances described here apply to houses not flats, maisonettes or other buildings. View guidance on flats and maisonettes here.
Mini guide to outbuildings (England only)

Building Regulations

If you want to put up small detached buildings such as a garden shed or summerhouse in your garden, building regulations will not normally apply if the floor area of the building is less than 15 square metres and contains NO sleeping accommodation.

If the floor area of the building is between 15 square metres and 30 square metres, you will not normally be required to apply for building regulations approval providing that the building contains NO sleeping accommodation and is either at least one metre from any boundary or it is constructed of substantially non-combustible materials.

http://www.planningportal.gov.uk/england/public/buildingwork/projects/workcommonoutbuildings/